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red light therapy pad

I am trying to place my new product into the product registration and warranty section but when I attach the receipt it refuses to accept it. That is likely because this is a product you replaced that I received Jan. 13. There was no receipt with it I assume because it is a replacement pad for the fault pad I originally received. So I put in the October receipt for the original pad. How do I proceed to get the new on registered? And do you have instructions as well as a mailer for returning the faulty pad?

red light therapy pad

I am trying to place my new product into the product registration and warranty section but when I attach the receipt it refuses to accept it. That is likely because this is a product you replaced that I received Jan. 13. There was no receipt with it I assume because it is a replacement pad for the fault pad I originally received. So I put in the October receipt for the original pad. How do I proceed to get the new on registered? And do you have instructions as well as a mailer for returning the faulty pad?

order

Hi – can you tell me the best way to order another charger? Thanks!

Defective Pad

I have a pad that was set aside from way back in early May that i did not get around to sending in.
It gets EXTREMELY hot I think there is an issue.
The only thing is the warranty expired last weeek.
General Pad (G264) #16195 06/11/2025 06/11/2026 2308ZLDA24V0070 Warranty is Expired
Can I still swap this out under a claim.

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